About This Program
When you use a website or app that seamlessly meets your wants and needs, it’s likely the result of user experience (UX) research. Also known as user research, UX research gathers insights about human behaviors, motivations and pain points to improve digital experiences. UX professionals use this research to design and develop products that users love.
In this one-course specialization, you’ll learn how to apply UX research principles and techniques to uncover user frustrations, needs and expectations. You’ll explore various user research methods, including interviewing, usability tests, card sorting, sampling techniques and more. In the end, you’ll learn how to synthesize your findings to build experiences that truly delight your users.
Designed For
Professionals who want to enter or advance in the UX field, or those who want to apply UX research fundamentals to tech projects or product development.
▸ Explore More: Looking to learn even more about user experience? Check out our Certificate in UX & Visual Interface Design.
Skills You’ll Gain
UX research methods
Research strategy and planning
Interviewing
Survey development
Card sorting
Usability tests
Product inspection techniques
Sampling techniques
User stories
Get Real-World Experience
Design a user research study, recruit participants, conduct surveys and test your hypotheses
Use Figma and other industry software to collect, organize and synthesize research findings and present user stories
Develop a professional portfolio that demonstrates your understanding of UX research strategies and methods
Career Stats
10%
Projected growth in U.S. demand for user research skills (2025–27)
17%
Projected growth in U.S. demand for UX/UI research skills (2025–27)
Career-Ready Credentials
When you complete this program, you'll earn a certificate and a digital achievement badge you can use to showcase your professional development.
Our Enrollment Coaches Are Here to Help
Connect with an enrollment coach to learn more about this offering. Or if you need help finding the right certificate, specialization or course for you, reach out to explore your options.
This program is intended for professional development and is not designed to meet educational requirements for professional licensure or certification.
