About This Program
A business analyst is the quintessential problem solver. The business analyst’s job is to distill problems into their root causes so an organization can find meaningful solutions. These solutions can impact all aspects of the business, including processes, technologies, metrics and people. To be effective, a business analyst must have strong critical thinking, analytical and communication skills, as well as the technical and interpersonal savvy to facilitate change across an organization.
In this two-course specialization program, you’ll learn the day-to-day methodology of the business analyst. We’ll cover the core knowledge areas and vocabulary that business analysts use in their work. Drawing from real-world examples, you’ll define an organizational business problem and gather requirements, then develop and implement solutions. You’ll learn how to select the solution that best addresses business objectives while reducing risk and develop the business case for change. And you’ll complement your industry knowledge with communication strategies that will help you resolve conflicts and build consensus.
▸ Related Article: How to Become a Business Analyst
Designed For
Business, nonprofit and public administration professionals who want to get started or advance in the field of business analysis.
▸ Explore More: Want to compare our business programs? Find the right business management program for you.
Skills You’ll Gain
Business Analysis Body of Knowledge (BABOK)
Requirements elicitation
Requirements prioritization
Root cause analysis
Business case analysis and development
Business Process Modeling Notation (BPMN)
Analysis documentation
Digital strategy development
Consulting skills
Generative AI prompts for business analysis scenarios
Get Hands-On Experience
You'll take part in group and individual projects that simulate typical business analysis problems.
Career Stats
23%
Projected growth in U.S. demand for business process skills (2025–27)
20%
Projected growth in U.S. demand for Agile methodology skills (2025–27)
Career-Ready Credentials
When you complete this program, you’ll earn a certificate and a digital achievement badge you can use to showcase your professional development. You’ll also earn achievement badges for each course you complete.
Our Enrollment Coaches Are Here to Help
Connect with an enrollment coach to learn more about this offering. Or if you need help finding the right certificate, specialization or course for you, reach out to explore your options.
This program is intended for professional development and is not designed to meet educational requirements for professional licensure or certification.
