About This Course
Are less-than-stellar writing skills holding you back from achieving your full career potential? Or do you just want to be a more confident communicator in your day-to-day work? Being a strong writer can be a huge advantage in the modern workplace — helping you sell your ideas, communicate with colleagues and managers, and better engage with your customers or target audience.
In this course, you’ll learn how to produce great business writing that gets results and leaves a lasting impression, whether it’s for a letter, email, proposal, presentation or web content. You’ll refresh your grammar and punctuation knowledge, identify common English usage pitfalls (such as passive voice) and discover the importance of plain, jargon-free writing. You’ll practice producing inclusive, bias-free language; explore how to make documents more accessible; and learn about adjusting voice and tone for your audience. We’ll also cover how to use large language models and other artificial intelligence (AI) tools as part of your business writing workflow.
Designed For
Anyone who wants to improve their business communication skills and become a more effective, confident writer.
▸ Explore More: Looking to amp up your writing process? Check out the new AI Essentials for Writers & Editors course — or explore all our programs for writers and editors,
What You’ll Learn
The essentials of grammar, punctuation and English usage
Methods for producing clear, concise prose for diverse audiences
How to follow plain language guidelines and avoid jargon and wordiness
Techniques for writing effective prompts for generative AI tools like Copilot
How to leverage data in your business writing to drive decision-making
Get Hands-On Experience
Write a STAR (situation, task, action, result) assessment of a situation at your work or other organization
Edit a real-life business document using the techniques and principles honed in this course
Career Stats
13%
Projected growth in U.S. demand for business writing skills (2025–27)
14%
Projected growth in U.S. demand for business communication skills (2025-27)
Earn a Digital Badge
After successfully completing this course, you can claim a digital achievement badge that can be shared on LinkedIn and other social media sites. Learn more about digital badges.
This program is intended for professional development and is not designed to meet educational requirements for professional licensure or certification.
